Contact

School users

For account access, ticket updates, records, or accommodations, contact your school's helpdesk or IT office. The school controls the dedicated instance and can verify your identity and route the request appropriately.

Product support

Use the configured support channel below. If none is configured, contact the school administrator who provided your account. Contract notices must use the notice address in the executed agreement.

Specialized requests

• Privacy and education records: contact the school first, then the configured privacy contact if directed.
• Accessibility feedback: include the affected task and requested accommodation, but no unnecessary sensitive information.
• Security reports: use the private security contact and follow the Vulnerability Disclosure Process.